Privacy Policy

This policy sets out how I use your personal data as part of our working together.

As a registered member of BACP, I abide by their standards and ethical requirements which includes strict guidance on the requirements of confidentiality.

Personal data I hold about you:

IDENTITY DATA

• Title, First Name, Last Name

CONTACT DATA

• Mailing Address, Email addresses, Telephone numbers.
• GP details for counselling clients, where relevant.
• Telephone and email details are held on my personal password protected computer and smartphone.

SESSION DATA

• I hold brief handwritten notes to provide cues and reminders of session detail.
• These notes are stored in the cloud and are password protected. No identifiable data is used in the notes, each client is allocated a number for my own use.
• These notes are retained for the period specified by my professional bodies and my professional indemnity insurers.
• As soon as the retaining period has lapsed, all notes are destroyed.

I USE YOUR PERSONAL DATA FOR THE PURPOSE OF CONTACTING YOU

• To arrange/rearrange any session
• To submit an invoice
• To provide any information that I have agreed to supply you with
• To provide any updated information regarding my services

DISCLOSURE

• I do not share any of your details with a third party and any disclosure will be with your prior permission, unless it is required by law, relating to terrorism, money laundering, drug trafficking, radicalisation or safeguarding concerns.
• I am ethically required to have clinical will in place, for the care and protection of my clients in the event of my sudden death, or incapacity. Under these circumstances only, the executors of my will access the contact data I hold, in order to inform my clients and to ensure that all records pertaining to my practice are subsequently destroyed. My executor will not read any clinical records.

My supervisor does not have access to any identifying information relating to you.

ICO

• I pay a fee to the Office of the Information Commissioner, as required by the legislation governing data control.